jeta99 Privacy Policy
jeta99 is fully committed to protecting your personal information. This policy explains in detail how we collect, use, and keep your information secure.
Overview
jeta99 is a trusted online gaming platform for players in Bangladesh. When you use our website, register, or use any of our services, you agree to the terms of this privacy policy. We handle your information with the utmost care and never sell it to third parties without authorization.
1 Information We Collect
To ensure a secure and smooth experience on the jeta99 platform, we may collect the information listed below.
1.1 Information You Provide Directly
When you register with jeta99 or contact us, we collect the following information:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Valid email address and phone number
- Residential address
- Copy of national ID card or passport (for identity verification)
- Financial transaction details — related to bKash, Nagad, Rocket, Upay, or bank transfer
- Messages sent to support via live chat or email
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and browser type
- Device type (mobile, tablet, or desktop)
- Time and date of visit
- Which pages you visited and how long you stayed
- Information collected through cookies and similar tracking technologies
2 How We Use Your Information
Collected information is used only for specific and legitimate purposes. jeta99 uses your information for the following reasons:
3 Sharing Information with Third Parties
jeta99 never sells your personal information. However, limited information may be shared in specific circumstances:
3.1 Payment Processors
Necessary information is shared with approved payment service providers such as bKash, Nagad, Rocket, Upay, or bank transfer to complete financial transactions. These partners may only use the information to process transactions.
3.2 Technology Service Providers
Limited information may be shared with trusted technology providers for server management, security analysis, and platform performance monitoring. These providers operate under strict confidentiality agreements.
3.3 Legal Obligations
Information may be provided to relevant authorities to meet legal requirements or comply with court orders. jeta99 always operates within the framework of the law.
4 Cookies and Tracking Technologies
Cookies are used on the jeta99 website. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Cookies We Use
- Essential Cookies: Required for the core operation of the website. Without these, the site will not function properly.
- Functionality Cookies: Remember your preferences and settings so they can be restored on your next visit.
- Analytics Cookies: Used to understand how users interact with the platform — data is kept anonymous.
- Security Cookies: To prevent fraud and unauthorized access.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the website.
5 Data Security Measures
jeta99 follows industry-standard technologies and processes to protect your personal and financial information.
Please note that complete security of data transmitted over the internet cannot be guaranteed. We make every effort, but you are also responsible for keeping your password and account information secure.
6 Data Retention Period
jeta99 retains your information only for as long as necessary. The retention period depends on the nature and purpose of the information:
- For active accounts, information is retained for the duration of account management.
- Financial and transaction-related information is kept for a defined period after account closure to meet legal requirements.
- Records of support conversations may be retained to improve service quality.
- Cookie and tracking data is automatically deleted after its set expiry period.
If you request deletion of your account information, we will review applicable legal obligations and take action as quickly as possible.
7 Your Rights
jeta99 respects your rights regarding your information. You may exercise the following rights:
To exercise these rights, contact our support team via 24/7 live chat or email us at [email protected].
8 Privacy of Minors
jeta99 strictly provides services only to users aged 21 and above. We do not knowingly collect or process information from any person under the age of 21.
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If a parent or guardian suspects their child is using our platform, please contact [email protected] immediately.
9 About Third-Party Services
Our platform contains content from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and JILI. These third-party providers have their own privacy policies and their data collection practices are separate. jeta99 is not responsible for the data practices of these third parties.
The privacy terms of payment service providers such as bKash and Nagad apply when you complete transactions through them.
10 Changes to the Privacy Policy
jeta99 reserves the right to update this privacy policy as needed. If any significant changes are made, we will clearly announce them on the website and update the "Last Updated" date at the top of the page.
If you continue using the platform after the updated policy is published, you will be considered to have given your consent to the new policy. We therefore recommend reviewing this page regularly.
11 Contact Us
If you have any questions, concerns, or requests about this privacy policy, we are always ready to help.
We try to respond to all privacy-related requests as quickly as possible. For more information, visit our FAQ page or read About Us.